To Report a Claim

To report a new claim, please submit the "Report A Claim" form under the Quick Links below. To report a new claim by phone during regular business hours, please call 617-723-3800 or 1-800-392-6108 (MA) or 1-800-851-8978 (USA). To report an emergency claim during non-business hours please call 1-800-297-3554 and follow the instructions.

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Insured Portal Available

A new Insured Portal is now available! This portal allows insureds to see payment information, make payments, view inspection related information reports, and view and print policy documents. To register for the Insured Portal, please go to https://insuredportal.mpiua.com/register. An online access code is required to register. That code is located on the top right corner of your invoice or can be provided by your insurance agent or by MPIUA’s Customer Service Department.

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All Forms

Commercial Fire Application Instructions
Commercial Fire Application
Commercial Fire Endorsement Request
Dwelling Fire & Personal Liability Application Instructions
Dwelling Fire and Personal Liability Application
Dwelling Fire Endorsement Request
Homeowners Application Instructions
Homeowners Application
Homeowners Endorsement Request
Letter of Intent
Lost Policy Cancellation Release
MUA-CA1-00 Commissioner’s Arson Application
Power of Attorney to Cancel Policy
Restrictions of Coverage
Scheduled Personal Property Application
Terrorism Coverage Disclosure
Transfer of Ownership
Transfer of Policy
New Purchase Fax Cover Sheet
Immediate Coverage Check List
MSB Input Form
Lead Disclosure Q & A

Homeowners Endorsement Request
Commercial Fire Application
Commercial Fire Endorsement Request
Dwelling Endorsement Request
Letter of Intent
Lost Policy Cancellation Release
MUA-CA1-00 Commissioner’s Arson Application
Power of Attorney to Cancel Policy
Restrictions of Coverage
Scheduled Personal Property Application
Terrorism Coverage Disclosure
Transfer of Ownership